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EICR Electrical Installation Condition Report Specialists

What is an EICR report?

Electrical Installation Condition Report (EICR certificate) is also sometimes known as fixed wire testing, periodic inspection report, Homebuyers test or landlord safety test. It allows you to gain a better understanding of the state of the electrical installation inside your property whether they be commercial premises or residential buildings. Electrical mechanisms and installations can be affected by cracks, leaks and other types of degradation or renovation within a building. Problems are not necessarily easy to spot as general inspections are unlikely to holistically analyse the dangers and potential risk that have appeared throughout. Thus, it is better to keep in line with EICR procedures to make sure that the existing installations are in good condition. An EICR is a vital part of any building maintenance and will enable you to fix any electrical problems before they have a chance to cause damage or injury. An EICR is the official document that is produced after a thorough inspection of a building’s electrical installation.

What is the purpose of an electrical installation condition report (EICR)?

Electrical installation condition reports cover everything from distribution boards, cabling, light fixtures to plug sockets and switches, the report will detail the state of all these elements to help ensure your premises are compliant with BS 7671, the national standard for electrical installations. From cafés to schools, care homes and factories, and all types of homes, all property owners should make time for these essential safety checks. There are two key types of EICR:

Distribution Board


1. Residential EICR certificate

A Residential Electrical Installation Condition Report (EICR) is recommended for homeowners or landlords that require compliance with BS:7671. A vital part of building maintenance, an EICR will enable you to fix any electrical problems before they have the chance to cause damage or injury. On 1st June 2020, new Government regulations made it mandatory for landlords within the private rented sector to have their electrical installations tested every five years. For an older electrical installation, more frequent testing may be recommended. A Residential EICR is suitable for:


For homeowners, we provide peace of mind and ensure safety within neglected areas. This means you are much less likely to experience occurrences such as blackouts or weak current, while also reducing the risk of fire and other electrical mishaps. Well-maintained electrics will add value to your home and prevent any last-minute negotiations if you ever decide to sell your property. Most importantly you can rest assured that your family is safe.


As a landlord, your credibility will be improved as an EICR landlord safety test helps you to give the best to your tenants. You must demonstrate that the electrical installations in the home are in the best shape possible. For safety and compliance, it is essential for landlords to have their properties inspected, and to obtain a satisfactory EICR certificate. It is a legal requirement for landlords to have a valid EICR, without one you are liable to prosecution.


Whether you are a builder, architect, or engineer, it is better not to work on everything yourself as negligence or mishaps often occur. It is advisable to commission EICR tests to make sure that the building you have erected is fully functional and in compliance with BS:7671. Remember, a house needs to be in a safe, liveable condition for its occupants. To make sure everything is in place and works properly, electrical installation condition reports (EICR) are a perfect way to demonstrate compliance.


Whenever you develop properties, attention must be given to the safety of electrical installations and mechanics. To make sure that your developments are good enough for the market, and especially specifically safe for your customers, it is advised to perform an EICR test after you’ve completed your project, especially if you’re developing blocks and estates. Speak to our sales team to negotiate a special rate for large scale projects.

Property managers

As a property manager, you are responsible for your property portfolio. It is, therefore, essential for you to make sure the properties you manage are in good order to avoid tenants or customer complaints in the future. Moreover, it can give you more bargaining power when you know for sure that everything is safe.

Housing associations and councils

Housing associations and councils need to ensure members and tenants are safe at all times and that you comply with all legal requirements. An independent EICR can help you to provide even the most sophisticated electrical installation knowing that is also safe and reliable.


Electric Board

2. Commercial EICR certificate

A Commercial Electrical Installation Condition Report (EICR) allows you to gain a better understanding of the state of the electrical installation inside your premises. A Commercial EICR might not always be mandatory, but it is particularly important if you want to make sure that the electrical systems in your business premises are 100% safe and operating properly – always prioritise electrical safety first for commercial systems. A Commercial EICR is used to help make safe buildings under the following circumstances:

Your building has aged

Depreciation and other problems such as cracks and leaks will definitely affect your commercial property. Such changes in the structure can also impact the state of the electrical system in your building. These changes are often neglected as they were deemed minor changes to the property and will not necessarily be noticeable. EICR can help you identify which parts need fixing in areas that might have previously been overlooked. Catching a problem early helps prevent it from getting bigger later.

Buildings with unique features

Say that you have a swimming pool. As you know, a swimming pool also has an electric-powered mechanism that could malfunction when the pool leaks water (and it happens often!). Using EICR with a 1-year interval will radically reduce the risk of damaging the entire pool filter system.

Mishandled electricity

All properties face the risk of vandalism that could make the electrical system malfunction. Even when it has been fixed, it is prone to further mishandling. There is a big chance that it might cause unwanted occurrences such as a fire or blackout. The EICR may help to identify issues in the electrical system thus preventing future risks.

User Change

People come and go, especially if you are a landlord or building owner. People who are using your property might have different ways of working within the unit. The changes can cause errors in the electrical set up present in the business unit. Rapid or abnormal changes in electricity use may put pressure on the electrical system and cause problems including fires. Thus, obtaining an EICR can warn you if the situation is deteriorating or needs work.

Read more about Fixed Wire Testing for your business

Electric Test

What does an EICR entail?

Electrical installation condition reports involve various checks; at the fuse board or consumer unit, through to the fixed wiring in the walls that cannot be seen, to the plug sockets to light fixtures. Ensuring your internal systems are compliant and safe to use. During the EICR certificate examination, we will identify any issues and provide a coded observation for each. Ranging in severity, these codes reveal any concerns that the testing engineer has discovered. The four observation codes are:

Code C1: The most severe observation code, C1 means danger is present, there is an immediate threat to the integrity of the building and the safety of those who occupy it. Fast action is mandatory

Code C2: C2 means there is a potentially dangerous defect with your system and urgent corrective work is required

Code C3: Code 3 is a lower-level code defined as ‘Improvement Recommended’, which means a non-regulatory issue has been identified or an element of the electrical installation could do with improvement

Code FI: The FI observation code highlights that further investigation into the system is required. This generally means our engineer has found something that needs to be looked at in more depth.  

What if issues are found during the inspection?

If any issues arise during our electrical installation condition inspection, we offer a defect repair and remedial service, to get your business compliant quickly and efficiently. Once repair works have been carried out, the entire system will be examined again, to ensure the maintenance has been completed successfully. Areas where supplementary services are offered:

  • Labelling and identification of circuit accessories (switches, sockets, isolators etc.)
  • Identification and labelling of distribution boards
  • Labelling and identification of sub-main and main cables
  • Distribution layout schematic
  • Earthing layout schematic

Along with the five-year Electrical Installation Condition Report, we also offer Custom Commercial Electrical Inspections and Testing. At Hexo Services, we can complete your inspection at a time that suits you and your business. This includes weekend and evening appointments so that you can limit disruption and business downtime.

How do I become EICR compliant?

Commercial EICRs

In order to achieve compliance by way of a satisfactory rated EICR, you will be required to repair any C1, C2 and FI faults immediately. But rectifying all errors, even low-risk issues, is considered best practice. It is recommended to have an EICR certificate inspection every 5 years at least or every 10 years at the very most. At Hexo Services, we are experts in such matters. As one of the signature services we offer, our specialist engineers are trained to provide comprehensive commercial inspections and testing for business and industrial premises. To carry out a Commercial Electrical Installation Condition Report, we will attend your property every five years, in order to inspect 100% of your electrical installation. Or we can also attend once a year to test 20% of the wiring, across all of the distribution boards in your property. This means that every five years, all of your wiring and circuit accessories will have been inspected, and every 12 months we will have visited every distribution board, which is essential from a safety aspect.

Residential EICRs

Under the Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020, landlords have 28 days to arrange any repair work once an inspection has been carried out. For landlords with an extensive portfolio of properties, we can set up a schedule of remedial rates and thereby can complete remedial works on the very same day. So, this reduces the number of bookings needed and minimises disruption for your tenants.

Hexo Services – EICR specialists

We can handle the booking of all types of EICRs regardless of building type and can organise any remedial work necessary in a timely manner. Plus, with fast certificate turnaround times, you can sit back and let us take care of your home and your tenants.

Ensured COVID-19 Protocols

Every service that we offer is performed with care and attention and in compliance with COVID-19 protocols. We do our best to make sure that we bring only peace of mind and ease of operation to your business. All necessary precautions are taken and practised by our staff. To find out more, get in touch with us by emailing, or calling 0207 315 4151.

Here you can view our commercial prices or residential prices for our Electrical Installation Condition Report or EICR certificate service. You can also make a booking here.


 testing for Residential Electrical Installation Condition Report
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